Return Policy

At Gloster, we believe your shopping experience should be effortless and enjoyable. To ensure this, we have an excellent team of local customer service representatives who can help you with your enquiries.

While we’re sure you’ll love what you’ve purchased, we understand that sometimes you might have second thoughts or that the item(s) simply doesn’t fit.

Gloster strives to ensure our customers are satisfied. We are committed to providing our customers with an exceptional shopping experience.

If you are not completely satisfied with your purchase you have the right to return your purchased item(s) within 14 days of receipt of the goods. The easiest way to do this is to return the item(s) to us in accordance with the below instructions.

Please notify us of your intention to return or exchange your item(s) to do so simply email us at

Simply return the item(s) to us in their original condition and packaging and we will issue a full refund (excluding original delivery charges). You must take reasonable care of the product and return it to us in a condition that allows us to re-sell the item(s).

All international customers are responsible for the cost in sending items back to Gloster.

We will then refund your purchase within 14 days of receiving the returned item(s).

This refund policy does not apply to item(s) which have been worn, used or damaged after delivery.

If the item(s) is damaged or faulty, you have 7 days to tell us. Please don’t wear or wash garment(s).

All item(s) must be returned in their original condition.

We recommend that you return all item(s) via Australia registered post and keep the proof of postage. Customers will be responsible for shipping and handling charges.

If you need some help or have any question please contact our customer service team who are more than happy to help email